Warranty & Other Policies | JS Alternator Warranty and Other Policies
Looking to return an item? Read our return policies and fill out the Return & RGA Requests Form linked here and at the top of our website.
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Warranty Information:
All JS Alternators come with a lifetime warranty on JsAlternators employee labor and a one year warranty on parts. Powder coat is guaranteed for 3 months from date of purchase. 6 month Warranty on Externally regulated alternators. Original invoice or copy of original invoice must be included in order to receive warranty service. The following will void any and all warranties:
- Improper installation
- Improper belt length
- Improper wiring
- Changing parts on the alternator, including pulley and regulator
- Any unauthorized modifications
- Painting or powder coating the alternator by an outside party
- Misuse or abuse of the alternator
- If repairs have been completed by anyone other than JS Alternators
This warranty does not cover other parts or equipment on the vehicle and it does not cover labor expenses related to the removal or installation of the alternator, nor rental cars or any other expenses incurred.
SHIPPING POLICY
- Customers will be liable for return shipping costs for alternators repaired under warranty.
- JS Alternators will cover shipping costs of the alternator back to the customer after warranty repair if still inside the 1 year warranty.
- Customers outside of the continental US will be responsible for return shipping costs.
- PLEASE PACKAGE YOUR RETURN CAREFULLY TO AVOID DAMAGE FEES!
- Costs associated with repairing damage caused by return shipping will be the responsibility of the customer.
RETURN POLICY
PLEASE COMPLETE AND SUBMIT THE RGA REQUESTS AND RETURN FORM BEFORE RETURNING ANY PRODUCTS. CUSTOMERS MUST RECEIVE AN EMAIL CONFIRMATION BEFORE RETURNS ARE AUTHORIZED.
All custom ordered alternators, including pulley, regulator, powder coating, and custom housings, are NON-RETURNABLE.
All JS Alternators are custom built to order. New and unused standard alternators may be returned within 90 days of purchase but will be subject to a 10% restocking fee after full inspection. After 90 days from the purchase date have passed, all orders are non-refundable.
Big 3 Kits are NON-RETURNABLE
"Universal" fit Alternators are NON-REFUNDABLE
